how do i reset a prepaid meter which was bypassed and tempered with i removed the bypass links and reconnected it but it could not send power to the distribution board it was more of an open circuit in it hi i'm a moderator for this topic i've been working hard to find a professional to assist you right away but sometimes finding the right professional can take a little longer than expected i wonder whether you're okay with continuing to wait for an answer if you are please let me know and i will continue my search if not feel free to let me know and i will cancel this question for you thank you best gina moderator good morning gina sorry i was offline but i can still wait for a while while you continue with the search thanks a lot thank you for your continued patience we will continue the search for a professional for you best gina moderator welcome in order to get the power to work through the meter you need to purchase more electricity prepaids work up to the point that the prepayment is exhausted and then shut off the electric supply the only way to get it operating is to make more prepayment and get the token slash code for your unit and then enter it to start the electric again contact your provider to find the nearest location to prepay and get the token slash code to restart the meter again please be aware utility providers rely on proper sealing of meters with very strict procedures in place and the meters are designed such that all tamper will be easily visible to allow prosecution of trespassers it is not legal to attempt to bypass the meters hi thanks a lot for the advice but it has not answered or solved my situation the meter was already tampered with the time i came in to occupy this house a month ago and that is why i had to remove the bypass because it's not right there are still a lot of units in the meter except that even then it was not possible to put more units because the bypass had an effect on the buttons and it's because of the same that made me realize that there was a bypass and told that there is a clear tamper code which should be generated to clear the tampering otherwise that's the situation no power in my house only in the meter i do understand from what i can find on the prepaid meters once there has been any tampering it requires new token slash code to be purchased in order to enter that and clear it out it does not matter if there is still available funds or not once the tampering has taken place in bypassing i do not know your particular supplier since there are many that resale the electrics but they are the only ones to assist in the matter without any more prepay to be added even adding and getting new additional the unit could have been damaged or completely shut out from the prior owner in which case there would be a need for the technician to come and reset the unit okay thanks i'll try and get some tokens in the morning because it's late in the night just now and we'll get back to you in the morning good night okay if for some reason it does not revive the meter then it will be a technician issue for sure i would not invest a lot of prepayment as yet until you can verify hope to hear some good news mourn i did get some tokens this morning and i was able to recharge my prepaid meter successfully but it did not re-energize ouch that is not the news anyone wishes to hear only thing that comes to mind is that a technician will have to evaluate the meter apparently whatever was done by the previous owner has locked the unit entirely whether or not it can be revitalized would have to be determined by them there just are no other options as a customer to get the unit up and going i would call the provider ace app and ask their direction on this matter as there is no further information available for customers to kickstart the meters understand it isn't the news anyone wants but if there was an alternative i would certainly suggest it here if there is a clear tamper code which could be generated to clear the tampering it would be for a technician and not the customer as that would defeat the purpose if you allow customers to clear anything that was not supposed to be done hi i'm sorry tommy my neighbor was not available to allow me use power from his house and that's why i could not respond on time thank you so much for your effort i appreciate but i think i just have to end here i am not winning i understand guess the meter manufacturers design them to accommodate the providers for any problems or tampering so that they always know when it takes place wish there was better resolution if you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com ythi you
